Contact & Communication Policy

1. Contact Methods

You can contact WebBuild by CraftandCode through the following methods:

2. Response Times

We aim to respond to all inquiries within 24-48 business hours. Response times may vary depending on the complexity of your inquiry and current workload. Emergency inquiries should be clearly marked as such in your initial contact.

3. Email Communications

By providing your email address, you consent to receive communications from us regarding:

• Responses to your inquiries
• Project updates and status reports
• Service notifications (with your consent)
• Marketing and promotional materials (which you may opt-out from at any time)

4. Opting Out

You can unsubscribe from marketing and promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any email we send. However, we will continue to send you transactional emails related to your project or inquiry.

5. Confidentiality

All communications and information shared during the inquiry and project process will be kept confidential in accordance with our Privacy Policy. We do not share your personal information with third parties without your explicit consent.

6. Communication Preferences

During the project consultation, we will discuss your preferred communication methods and frequency. We respect your communication preferences and will honor them throughout our engagement.

7. Spam and Abuse

We reserve the right to report and take action against any abusive, threatening, or spam communications. Misuse of our contact methods may result in permanent blocking of future communications.

8. Do Not Track

If your browser or service supports "Do Not Track" signals, we will honor those preferences and will not use tracking technologies on your visits to our website.

9. Service Availability Notice

WebBuild operates on a limited schedule. We typically respond to inquiries during regular business hours. For time-sensitive matters, please indicate the urgency in your initial contact.

10. Contact Policy Changes

We may update this Contact Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.